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Temporary Hours: Monday 11-7, Tues 11-7, Wed 11-7, Thurs 11-7, Friday 11-7, Sat 10-7, Sun 11-7 Hours May Vary by Store (Find Your Local Store)

COVID-19 Updates: Store information, returns, and health and safety plans

In response to the COVID-19 situation, we wanted to update you with some of the measures Big 5 Sporting Goods has taken to comply with the CDC and other government agencies. We have closed stores in certain locations and, for areas where our stores are able to remain open, we have limited our store hours, updated our store procedures to include social distancing and CDC safety protocols and updated our returns policy. The health and safety of our customers, employees, and communities remains our highest priority.


As of 3/31/20, our store hours are 11am – 7pm Sunday through Friday, and 10am – 7pm on Saturday.


You can find your nearest open store on the Big 5 Store Locator.


  • All customers are asked to keep a minimum of six (6) feet between themselves and other individuals.
  • The health and safety of employees and customers is always a priority. Our employees are required to adhere to CDC infection control practices, such as washing hands often and store sanitation.
  • To maintain appropriate social distancing, and to follow local requirements, and employees may limit the number of customers permitted in a store. For up-to-date social distancing requirements, please call your local store.
  • Customers at the register will be encouraged to use debit or credit cards when possible. Cash or checks are discouraged , but not prohibited.
  • When completing a transaction, cashiers will endeavor to keep a reasonable distance of space between the themselves and customers.
  • Our employees have been instructed to not shake hands with other employees or customers.
  • Any employee who presents with symptoms of illness will be sent home.
  • Facial coverings may be required at your local store, subject to state orders, local orders, and your accommodations needs, if any.*

*If you require an accommodation to this policy, please inquire at your local store.

As always, we continue to monitor this situation and will consider additional safety measures and operational changes as needed.


For the safety of our employees and customers, we are not accepting product returns at this time. Returns are scheduled to resume on May 31st. As we do not generally have a return-by date, this will not keep a customer from completing a return after this period has elapsed. For the rare item having a restricted return-by date, we will temporarily waive this requirement for thirty (30) days upon the resumption of in-store returns. All other return policies, including required product condition, will still apply.