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Return Exceptions Policy

Original Purchaser of Firearms:
  • Firearm purchases must be returned to the same store at which they were purchased.
  • No refunds or exchanges unless returned in the original condition within thirty (30) days from the date of release.
  • Big 5 may assist customers with any manufacturer’s warranty of firearms purchased at Big 5, provided that Big 5 is contacted within one (1) year from the release date.
  • After this period, any manufacturer warranty claims must be handled through the manufacturer.
Baseball Bats:
  • No warranty on wood bats - except for Bamboo bats which have a 30 day warranty.
  • Bats are under factory warranty only.
  • Sales receipt is required to obtain the following baseball bat warranties:


Pinnacle Sports Bamboo Bats
  • 30 day warranty from defects from normal field usage
  • Must be returned to Pinnacle with original receipt
  • Contact Pinnacle for instructions – 1-718-698-0775


Demarini Bats
  • 1 year from the date of purchase
  • Must be returned to DeMarini with original receipt
  • Contact DeMarini for instruction – 1-800-937-2287


Easton Bats
  • 1 year from the date of purchase
  • Must be returned to Easton with original receipt
  • Contact Easton for instruction – 1-888-259-1297


Louisville Slugger Bats
  • 1 year from the date of purchase
  • Must be returned to Louisville Slugger with original receipt
  • Contact Louisville Slugger for instruction – 1-800-282-2287


Worth Bats
  • 1 year from the date of purchase
  • Must be returned to Worth with original receipt
  • Contact Worth for instruction – 1-800-423-3714


Rawlings Bats
  • 1 year from the date of purchase
  • Must be returned to Rawlings with original receipt
  • Contact Rawlings for instruction – 1-800-423-3714


Nike Bats
  • 1 year from the date of purchase
  • Return to Big 5 Sporting Goods
  • Keep original receipt
Air Matresses

EXCHANGES: Exchanges may be made for opened or used Airbeds with an original purchase receipt, within thirty (30) days for the date of purchase. A credit will be applied toward the purchase of another Airbed of equal or greater value.

REFUNDS: New unopened Airbeds may be returned for a refund with an original purchase receipt. Exchange receipts are not valid for refund transactions.